Privacy Policy
Last updated: March 20, 2026
What Personal Information We Collect
Hometown Exteriors ("we," "us," or "our") collects personal information you voluntarily provide when you request an estimate, schedule an appointment, submit a web form, or contact us. This may include:
- Full name
- Phone number (including mobile)
- Email address
- Mailing or property address
- Details about your roofing or gutter project
How We Use Your Personal Information
We use the information we collect to:
- Respond to your inquiries and provide estimates
- Schedule and manage appointments
- Send appointment reminders, project updates, and customer care messages via phone, email, or SMS text message
- Improve our services and website experience
- Communicate regarding your service requests, appointments, and project updates
Who We Share Your Personal Information With
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our business (such as scheduling platforms or SMS messaging services), provided they agree to keep your information confidential and use it only for the purpose of providing services to us.
SMS Consent & Data Sharing
SMS consent is not shared with third parties or affiliates for marketing purposes. Your opt-in to receive SMS messages from Hometown Exteriors is solely between you and Hometown Exteriors. We will never sell, share, or distribute your SMS consent or phone number to any third party or affiliate for their own marketing use.
If you have opted in to receive SMS messages, you may opt out at any time by replying STOP to any message. For help, reply HELP or visit htexteriors.com. Message and data rates may apply. Message frequency varies. See our SMS Terms of Service for full details.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Your Rights
You have the right to request access to, correction of, or deletion of your personal information at any time by contacting us using the information below.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, contact us at info@htexteriors.com or call (315) 234-4775.